With the release of the 2010 Billing Household Survey by Fiserv Corporation provides a significant update on how the availability of multiple web and mobile based payment and bill presentment delivery modes has changed consumer use of traditional and new modalities. The survey, conducted by The Marketing Workshop, showed that consumers that have online access [...] Read more »
NACHA, the Electronic Payments Association, has released an eBilling Benchmarking Study examining potential growth of electronic payment systems. Their study showed that 26.6% of all bills are now sent electronically with the largest percentage among customers of educational institutions and wireless telecommunications companies. The study also showed that on average firms surveyed had e-bill volumes grow [...] Read more »
The Federal Reserve’s 2010 study of noncash payments revealed that in 2009 more than three-quarters of all U.S. noncash payments were made electronically, a 9.3 percent annual increase since the Federal Reserve’s last study in 2007. This growth and other statistics in the study emphasize consumers’ increasing adoption of electronic alternatives for payments in the United [...] Read more »
The printing of bills, statements, and other transactional documents was one of the first and remains one of the largest markets served by high-speed digital printing systems. INTERQUEST has closely analyzed transactional printing for nearly two decades. In light of the 2008-2009 recession and other recent developments in the market we felt it was time [...] Read more »
